Refund policy

Thank you for shopping at INDISIUS. We appreciate your business and strive to provide high-quality products. Please read our no returns and refunds policy carefully:

1. Non-returnable Products:

• All products are considered final and are not eligible for returns.
• Exceptions: Returns will only be accepted if products arrive damaged or defective. Please contact our customer service within 7 days of receiving the item.

2. Return Process:

• To return a damaged or defective product, please contact us with details of the issue and photographic evidence if possible.
• After receiving return approval, you can send the product back in its original condition and packaging.

3. Refunds:

• Once we receive and verify the returned product, we will send you a notification of refund approval or rejection.
• If approved, the refund will be processed and automatically applied to your original credit card or payment method within a specified timeframe.

4. Sale Items:

• Sale or discounted items are not eligible for returns or refunds unless they are damaged or defective.

5. Shipping Costs:

• Original shipping costs are non-refundable. You are responsible for covering the shipping costs for returning any product.

6. Contact:

• If you have any questions about our no returns and refunds policy, feel free to contact us at Indisius.store@gmail.com

We appreciate your understanding and cooperation. At INDISIUS, we strive to provide a positive shopping experience.

Sincerely,

INDISIUS Team Customer Service